Introduction

The position is responsible for leading the practice and delivery of Business Process Management (BPM) services delivery for our clients in the USA and involves extensive travel to onsite locations. This a technical leadership role so we expect this person to be techno-functional and will be reporting to our CTO.

He/she operates as a conduit between the different areas of an organization across business operations and IT to co-ordinate and control the pre-sales, solutions and implementation activities including creation of methodologies, training of resource pools and pipeline governance.

Job Specification

This role is aligned to all the verticals we work in and is responsible for supporting the sales team to win deals by putting together solutions in coordination with the delivery team that addresses client requirements while ensuring Lateetud’s interests are met.

The role is expected to know about all aspects of BPM, including enterprise application design, environment choices such as cloud or on-premise, artificial intelligence and robotics, Agile and DevOps. As the practice and delivery lead, you need to know the technical advantages of BPM solutions, and how to oversee one or more development teams to quickly implement BPM technology. You guide the creation of scalable solutions that perform well and deliver a great user experience.

The role is responsible to lead the current BPM team and continue to hire, train and build capabilities in this vertical. Furthermore the role is responsible for building partnerships with BPM software vendors and work with sales and marketing to promote Lateetud in this market space. This also includes creating and pitching solutions that use our other technologies like RPA, OCR and AI/ML.

Person Specification

• 15+ years of relevant work experience in Software Products and/or IT Services space. Proficiency in English required.
• Ability provide presales support to sales organization to clode mid to large size deals. The responsibility will include building and coordinating demos, POCs, pilots etc.
• Ability to thrive in a fast-paced environment and has demonstrated ability to multi-task while taking care of diverse responsibilities.
• Proven experience of successfully delivering high quality solutions in high pressure, structured environments using standard project management techniques and disciplines
• Should have led a team of at least 5-10 members and should be able to demonstrate ability to scale at accelerated pace
• Ability to liaise with senior level external supplier and internal stakeholder representatives in a rational and measured manner to communicate project progress, issues, risks and solutions
• Ability to control meetings and ensure the attendees are focused on achieving the predefined objectives
• Ability to put together client presenations, proposales, marketing collatral including case studies etc.
• The aptitude to adapt and evolve methodologies and procedures in a controlled manner to continually improve the delivery and support channels
• Background in software delivery with excellent client facing skills
• Experience of managing and motivating a cross discipline team
• A willingness and ability to use their existing knowledge to rapidly learn how to develop automated processes – full training will be provided
• The ability to methodically solve business and technical problems using innovative and well- planned approaches
• The skills to design and author well documented, supportable and extensible developments and the ability to support and maintain the work of other consultants, partners and clients
• The ability to learn quickly and progress rapidly from theoretical exercises to real world delivery and mentoring tasks.
• A track record in training and mentoring individuals on development and delivery disciplines
• Good written skills with the ability to produce clear and concise documentation

Mandatory technical skills

• Experienced in leading technical teams and collaborating with IT leadership in defining technology road maps, strategic planning, and partnering with business teams in delivering high value enterprise applications.
• Integrate multiple technologies using BPM
• Architect, design, and develop advanced customizations utilizing BPM tools
• Comprehensive and evident understanding of Microsoft Technology (VB .NET, Windows, Internet Explorer, SQL Server, Web Services)
• Manage technical project team members (onshore and offshore)
• Optimize solutions by performing detailed code and design reviews
• Map functional requirements to BPM features and functionality
• Disseminate best practices on solution positioning and delivery
• Mentor junior team members in BPM technology best practices
• Consulting or client service delivery experience with a mid to large size services organization

Desirable technical skills

• Experience in building solutions using Bizagi, Oracle BPM, Seibel CRM, SAP Hana, Tibco, IBM BPM or any other leading BPM tools
• Should have 10+ years of experience leading, designing and delivering enterprise application solutions and driving Digital transformation across diverse industries. Minimum 8+ years of which should be in BPM as technology
• Should have experience or exposure to programming in any leading high-level language for at least 10 years
• Should have at least 8 years of delivery experience working with Business Process Management platforms/CRM tools/ERP tools/Custom built enterprise tools
• Certified in at least one leading BPM platforms

Lateetud, Inc. is a top Intelligent Process Automation company delivering solutions to strategic markets based on top technologies such as: Robotic Process Automation, Artificial Intelligence, Digital Workflow and more.

We are looking for a Sales Development Representative to become the strategic hub between our Markets of focus, Marketing and the Sales Team.

The role will seek, establish and administer new business opportunities by contacting and developing relationships with potential customers.

Success for this position, may require that candidates should have previous experience developing sales leads from multiple sources.

Crisp and strong communication skills should be the candidate's main tool to cultivate strong relationships with prospects from first contact to initial conversation.

If you are self-motivated and results-driven, are looking to join a dynamic, start-up, team-work environment and are looking to pursue a commercial & software/technology-focused professional path then please reach out to us!

• Drive the lead generation strategy to open markets, industries and accounts for new sales opportunities.
• Qualify leads from outbound efforts, marketing campaigns as sales opportunities
• Contact potential clients through phone calls and emails. Focus, creativeness and motivation will help you succeed.
• Identify client’s needs and convey potential solution approaches.
• Set up meetings or calls between potential customers and the Sales Director Team.
• Report to the Director/Manager on KPI performance and sales results on a periodical basis.
• Become an industry-savvy individual through continued learning of the company's offerings and technology stack concepts.

Some of this role's activities are listed below:

• Experienced in leading technical teams and collaborating with IT leadership in defining technology road maps, strategic planning, and partnering with business teams in delivering high value enterprise applications.
• Integrate multiple technologies using BPM
• Architect, design, and develop advanced customizations utilizing BPM tools
• Comprehensive and evident understanding of Microsoft Technology (VB .NET, Windows, Internet Explorer, SQL Server, Web Services)
• Manage technical project team members (onshore and offshore)
• Optimize solutions by performing detailed code and design reviews
• Map functional requirements to BPM features and functionality
• Disseminate best practices on solution positioning and delivery
• Mentor junior team members in BPM technology best practices
• Consulting or client service delivery experience with a mid to large size services organization

Professional Capabilities & Experience:

• 1+ years of work experience as a Sales Development Representative or similar experience within the technology industry.
• Basic understanding of sales concepts and methodology.
• Understanding and familiarity with a results-driven and quota-driven sales environment.
• Experience with CRM software.
• Familiarity with MS Office 365.
• Excellent communication skills.
• Ability to deliver engaging presentations and having meaningful conversations.
• BS Degree preferred.
• Native-english speakers preferred.

At Lateetud, we welcome multi-diversity in terms of backgrounds, experience, ideas and more. We also provide equal opportunities to all persons regardless of race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, military and/or veteran status, or any other protected classes.

Introduction

We are looking for a RPA process developers to implement RPA and supporting technologies for companies across the US. .NET experience would be nice. Up to 80% travel.

Must be analytical, interested in learning new technologies, and excited about the idea of consulting with customers and executives.

Job Specification

• Conduct process assessments and engineer end-to-end process automation leveraging RPA software (Blueprism, UiPath or Automation Anywhere)
• Create Proof-of-Concept (PoC) and Proof-of-Technology (PoT) solutions for prospective clients
• Deliver automated processes in accordance with the established Delivery Methodology
• Teach and mentor other developers/customers on RPA technology and best practices
• Engage with Senior Stakeholders to understand the requirements and create scalable solutions
• Engage with client stakeholders to establish the governance and success measures and communicate results against the expected business benefits
• Consult with IT leaders on best practices in RPA governance to establish a serviced, supported, scalable, and secure technical environment
• Identify and communicate the technical infrastructure requirements
• Provide escalation point throughout the initial phases of the process automation implementation
• Create and document test procedures and scenarios for development and testing project phases
• Support the Operational Teams during the UAT and rollout project phases

Person Specification

• Industrious: Must have a can-do attitude about learning new technologies and crafting solutions to difficult problems
• Organized and efficient: You’re able to manage and track progress of your work diligently and with ease. You should be able to provide a clear view of the progress to the management as well as clients at any given point in time
• Clear communicator: Capable of explaining technical concepts to non-technical audiences.
• Entrepreneurial: Must like the idea of working in a fast paced, high growth, environment
• Education: Bachelors in Computer Science, Industrial Engineering or similar analytical field with knowledge of programming languages
• Experience: 0 to 4 years in technology field. Experience in RPA or BPM is preferred

Introduction

The Robotic Process Automation Consultant is responsible for delivering process automation solutions to our customers in the USA and Canada using RPA and related technologies.

He/She operates as a conduit between the different areas of an organization across business operations and IT to co-ordinate and control the implementation activities.