Top Three Focus Areas for Automation for Healthcare Payers for 2022
Today, healthcare companies are investing heavily in making the patient care experience as smooth as possible.
The rise and rise of Open Banking and Open Finance
Open banking is a practice that gives open access of financial information and data to third party financial service providers through Application Program Interfaces...
Technical Debt is a term very commonly used in the technology industry. A technical debt is incurred by a company when it chooses to follow a short-cut strategy to get things done.
Influencing Customer Experience with Intelligent Automation in healthcare
What companies define by customer service is changing every few years. And the contact center is one area...
Intelligent Automation for Customer Experience Management
The Global Pandemic has increased the reliance on technology like never before. A recent global survey of executives by...
Understanding the Need for Agility and Scale in the Banking Industry
Scaling in a cost-efficient, smart way means understanding the advantages of Intelligent Automation (IA)...
Automating KYC/AML Processes in Risk and Compliance
While compliance has always taken precedence for financial institutions and businesses...
Digitization and Modernizing using Intelligent Automation
Moving the banking industry toward digital transformation is not a new endeavor; yet, post-2020, the focus has changed.
5 Components of a Successful Transformation of your Contact Center
The digital age has created a new business vernacular. Words that come to mind are Technology, Innovation, Transformation...
What's Next in the Pipeline of Digital Transformation for the Banking Industry
Unlike other industries, banking too felt the urgency for digital transformation during the pandemic.
8 Challenges Faced by Healthcare Payers in the Pandemic Era and Beyond
We have been working closely with them to assess their needs and apply appropriate Intelligent Automation (IA) strategies...
Leverage Microsoft Power Platform to Power up Your Business
Whether your business is large or small, automation is the future.
Chatbots: Taking Customer Experience to the Next Level in Banking & Financial Sector
Since banking and financial sectors are no different, banking/financial bots are joining the trend
The Scope of Healthcare Automation in Telehealth and Telemedicine
Virtual is the new physical. Be it meeting someone, conducting a conference
Role of RPA in Revolutionizing Revenue Cycle Management of Healthcare
The healthcare around the world is battling two different crises at present - one the deadly COVID-19 pandemic and the other
Welcoming Robotic Process Automation (RPA) Into Your Business: Worth or Wrath?
Automation amuses us in different ways. We love it when a lift door opens on its own, or a coffee pours into the mug with
Automation Potential in Claims Processing
The recommended auto-adjudication rate should be upwards of 85 percent to maintain a solid medical- loss ratio.
5 Reasons Robotic Process Automation (RPA) is Critical to Meeting SBA PPP Demand
The Payroll Protection Program (PPP), a loan and grant program that originated from the Coronavirus Aid, Relief
How Gamification Powers Up the Future Robotic Process Automation
Imagine gaming, the friendly battle that we often love to get ourselves into, becomes a part of your workplace? Sounds fun?
The Do’s and Don’ts of the Intelligent Automation Journey
In our final post of our Intelligent Automation (IA) blog series, we’ll examine the key tactics and pitfalls of implementing an IA strategy.
The Timeline of a Typical IA Journey
Last week, I explored the key pillars of building an Intelligent Automation (IA) strategy, as part of our IA blog series.
How to Build an Intelligent Automation Strategy
Our Intelligent Automation (IA) blog series continues this week with our most practical post yet. Last week, we took a deep dive into the, day-to-day business benefits of IA
6 Ways IA Can Boost Efficiency and Productivity
Last week, we explored the major indicators of a need for an Intelligent Automation (IA) solution.
6 Signs You Need an Intelligent Automation Solution
As digital transformation forges on, we find daily opportunities for Intelligent Automation (IA) . Our last post in this series examined IA and its true definition.
What is Intelligent Automation?
Intelligent Automation (IA) is a hot topic in the automation space (for good reason). The benefits of incorporating IA into your existing operations are vast – so vast, it warrants an entire blog series.
The 7 major pitfalls to be avoided when implementing Robotic Process Automation
The RPA Companies must study the nature of the client’s business carefully before implementing the process.
Robotic Process Automation: Traditional Vs AI-Powered
There was a time when we imagined what will happen if Sci-Fi movies become a reality. What if robots or robotic applications become a part of our life?
Application design in the times of RPA
Software applications need interfaces to interact with users and other applications. The interface for users is intuitively called the user interface.
Data Extraction challenges from Semi-Structured & Unstructured data source and how to overcome it
Enterprises globally are now looking at data as a strategic tool for driving informed decisions to oversee revenue growth.
Robotic Process Automation is a rapidly emerging technology in today’s world. It easily eliminates repeatable tasks carried out by humans, leaving them free to do other valuable tasks. Basically, it is a user level software that can be programmed to do basic tasks across applications
Leveraging RPA in Financial sector beyond operational efficiency
Robotic Process Automation is garnering a lot of attention in the Financial Services industry. RPA is changing the nature of the workforce in this industry.
Transforming Enterprise Business Management with Cognitive Robotics Process Automation
Robotic Process Automation involves automating business processes using software robots or tools.
Shoo Away the Elephant - the "How" of Process Automation
Or maybe tame it for now...I am talking about the same elephant that has been in the room occupying most of the space, sometimes…
Robotic Process Automation - Opportunities in Data Migration
How do you migrate data out of an application when you do not know the data model or where the application data is stored in…
How do you put your process excellence efforts on steroids?
As a process improvement professional you might have a team of lean, six sigma black belts and you look at your company’s processes and identify…
The Evolution of Process Automation Technology
Advances in process automation technology over the past 45 years are now allowing organizations to automate virtually any rules-driven routine workflow, with greater flexibility, at…
My-Way or the High-Way: Is There Such a Thing as the Perfect Process?
After a recent Business Process Management (BPM) software training course, it became clear that when a group of people with different backgrounds and varying experiences...