Nov
18
Wednesday
Data · Automation · AI
We fix the friction in complex operations.
We help organizations with complex, high-volume operations untangle their workflows, connect disconnected systems, and put data, automation and AI to work. Then we measure what actually changed.
SOC 2 Type II · Microsoft AI partner · Proven at scale
Same friction, every industry
IllustrativeHealthcare
A referral arrives from an outside provider.
- Referral captured
- Insurance verified
- Visit scheduled
- Care delivered and billed
Financial services
A commercial loan application arrives.
- Application captured
- Documents validated
- Approved by your team
- Loan funded
Retail
A supplier invoice arrives.
- Invoice captured
- Matched to the order
- Approved by your team
- Paid on time
Then we keep going. We operate it with your team, measure it against the baseline and keep tuning.
Trusted by
Solutions
Start with the problem that costs you the most.
Four solution areas, built around the friction that shows up in every industry we work in.
01See every industry we apply this in →
Customer access and support
Where patients, members, borrowers and shoppers first reach you, and where too many of them slip away or wait too long.
Healthcare
Referral leakage and lost appointments
Capture every order and track it to a scheduled encounter, so revenue stops slipping at the front door.
Financial services
Slow loan applications
Automate application intake and document validation. At Citizens, commercial loan onboarding fell from 60 days to under 10.
02See every industry we apply this in →
Back-office operations
The intake, keying and processing work that keeps skilled people away from the decisions only they can make.
Healthcare
Prior authorization and claims intake
Automate high-volume intake and processing, so clinical and operations teams work on judgment, not paperwork.
Financial services
Document-heavy lending operations
Automate loan document keying and validation, taking manual keystrokes and their errors out of the process.
Retail
Supplier invoice processing
A Fortune 500 auto retailer processes 3,500+ invoices a day at 30 seconds each, and cut its backlog 95% in two weeks.
03See every industry we apply this in →
Capacity and workforce planning
When demand outruns the people and slots you have, and the gap only shows once access or service slips.
Healthcare
Demand, capacity and coverage gaps
Forecast demand and orchestrate the capacity you already have, so access rises before you add a single resource.
Financial services
Lending volume surges
When PPP volume spiked, a Southeast regional bank processed $1.1B in loans in under a week, 99% of them the same day.
04See every industry we apply this in →
Data & AI
Connecting the systems and data your operation runs on, then putting analytics and AI to work with the controls each workflow requires.
Healthcare
Disconnected provider workflows
Bring provider lifecycle and specialty programs onto one accountable workflow, so nothing falls between teams.
Financial services
KYC and AML at scale
At Flagstar, we set up the automation road map and Center of Excellence, automating 78% of manual KYC and AML work.
Retail
Campaign and storefront operations
For a century-old luxury fashion house, 200+ data sources orchestrated into one workflow across 180+ stores, cutting cycle time 75%.
Industries
Where we go deep.
The same way of working, with the domain knowledge each industry demands.
Health systems, physician groups and imaging
Healthcare providers
Patient access, referrals, scheduling and capacity, provider onboarding and revenue cycle.
APex, encore and OnboardMD built here
Explore healthcare providers →Health plans and administratorsHealth plans and payers
Prior authorization and claims intake, member engagement, and care and utilization management.
Clients include HCSC and BCBS Massachusetts
Explore health plans and payers →Banking and insuranceFinancial services
Lending operations, document-heavy back offices, and core systems that need to work together.
Clients include Citizens, Webster and Flagstar
Explore financial services →Auto, specialty and luxury retailRetail
Invoice and accounts payable automation, vehicle logistics, and store and campaign operations.
A Fortune 500 auto retailer and a global luxury fashion house
Explore retail →Business outcomes
Measured results, labelled by industry.
We baseline the cost of a problem before we start, so the result is something we can point to afterwards.
Healthcare · Featured case study
$27M
in referral revenue recovered at one of the largest U.S. health systems, by tracking every referral from intake to a scheduled visit.
Read the case study →Healthcare
66K
estimated hours returned a year
Provider onboarding and coordination time given back to operations.
84%
more exam-volume access
A leading U.S. radiology organization, without adding staff.
Financial services
$6M
in FTE savings delivered
Commercial loan operations at Citizens, with onboarding cut from 60 days to under 10.
30X
productivity boost
PPP loans at a Southeast regional bank, 99% processed the day they arrived.
Retail
95%
smaller invoice backlog in two weeks
A Fortune 500 auto retailer, now processing 3,500+ invoices a day.
75%
shorter campaign approval cycles
A century-old luxury fashion house, across 180+ stores.
Each is from a single customer engagement.
See all case studies →How we work
We stay accountable for the outcome.
We work with your teams to understand the constraint, establish the baseline, build the right solution and measure what changes. Where our platforms can speed things up, we use them.
- Step 01
Understand
Find the real constraint, not the loudest symptom.
- Step 02
Prove
Baseline what the problem costs today.
- Step 03
Build
Ship the solution on the stack you already run.
- Step 04
Operate
Run it alongside your team.
Ongoing - Step 05
Improve
Measure, tune and report what changed.
Ongoing
Why clients trust us
AI, with the right controls around it.
We match the controls to the workflow: models where they add value, validation where accuracy matters, and people in the loop when a decision carries real consequences.
- 01
Checks where decisions matter
Defined validation, monitoring and human review where decisions carry consequences.
- 02
Platform-flexible
We build on the best fit for your environment, with no vendor lock-in and no rip-and-replace.
- 03
Security and compliance
SOC 2 Type II, with BAAs and safeguards for PHI as each engagement requires.
Events and news
All events and news →Where to find us next
Nov
29
to Dec 2
Conference
RSNA 2026 Annual Meeting
McCormick Place, Chicago, IL · Booth #3544
In 24 daysPlan a meeting →
Latest news
LatestOct 1, 2026
A radiology customer goes live on Encore →Point us at the workflow costing you the most.
We'll help you understand the problem, quantify the opportunity and decide what makes sense to fix.