Healthcare operations · Fixed at the friction

We fix the friction in healthcare operations.

We combine healthcare expertise, data, AI, automation, and purpose-built technology to turn operational friction into measurable outcomes: more revenue, more capacity, faster decisions, and more time for care.

SOC 2 Type II · Enterprise healthcare · Proven at scale

In production · LivePatient & member engagement
Across healthcare operations:EngageOperatePredict
Trusted across healthcare
Northwestern MedicineMass General BrighamUCHealthRadiology PartnersChildren's Hospital of PhiladelphiaLifepoint HealthCarle HealthIndiana University HealthHCSCBlue Cross Blue Shield of MassachusettsVSP
Beyond healthcare
CarMaxChanelCitizensSynovus
Featured outcomes

Three results, across the operation.

Provider · Revenue cycle
$27M
in referral revenue recovered

At one of the largest U.S. health systems, referrals that used to fall through the cracks are now tracked from intake to a scheduled visit.

Read the case study →
Payer · Operations
$2.5M
saved annually on prior-auth intake

Prior-auth volume kept growing at a large member-owned U.S. health insurer. The cost of processing it came down.

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Provider · Capacity & scheduling
84%
more exam-volume access

A leading U.S. radiology organization put capacity it already had to work, without adding staff.

Read the case study →
Providers & payers

Healthcare operations don’t stop at the provider-payer boundary.

Providers deliver the care and payers cover it, with the patient at the center of both. Most technology and services companies specialize in one side or the other. We work across provider and payer operations, including the handoffs between them where revenue, capacity, and time are often lost.

For providers

From patient access through revenue cycle.

Patient access, provider operations, capacity and scheduling, and revenue cycle, so clinicians and staff get back to care and the revenue you earned actually lands.

Explore the provider side →
The patient
For payers

From member engagement through claims and benefits.

Population and risk insight, member engagement, care and utilization management, and claims operations, so members wait less and teams carry less administrative load.

Explore the payer side →
Our platforms

Platforms built from the work.

When a problem repeats, we turn what we’ve learned into reusable technology. We can start with proven capabilities instead of building everything from scratch, without forcing you into a new technology stack.

Underneath all of them, the Data & AI foundation: one governed view of your operation, and AI that is verified before it acts.

Building your own AI capability? Our AI Center of Excellence helps you assess use cases, establish governance, and move AI into production.

How we work

We stay accountable for the outcome.

We work with your teams to understand the constraint, establish the baseline, build the right solution, and measure what changes. Where our platforms and proven approaches can accelerate the work, we use them.

  1. UnderstandFind the constraint
  2. ProveBaseline the cost
  3. BuildShip the solution
  4. OperateRun it with youOngoing
  5. ImproveMeasure and tuneOngoing

Why healthcare trusts us

AI, with the right controls around it.

We use probabilistic models where they add value, deterministic checks to validate critical outputs, and human review when the consequence warrants it.

Platform-flexible

We build on the best fit for your environment, with no vendor lock-in and no rip-and-replace.

A check before any action

A deterministic check sits between the AI and any action that touches revenue, care, or a record.

Security & compliance

SOC 2 Type II, with BAAs and safeguards for PHI as required by each engagement.

What would you automate first?

Point us at the friction that costs you the most: revenue leaking, members waiting, staff buried. We’ll show you what fixing it is worth.