Revenue cycle
Reduce the manual work in the revenue cycle without replacing your systems.
Charges reconciled by hand, claims scrubbed manually, records pulled one at a time. The revenue cycle absorbs thousands of labor hours a month in repetitive work. We automate that work with verification and human review at each step that matters, on the systems you already run.
The revenue cycle loses time and money in the gaps between systems.
The revenue cycle runs across a dozen systems that do not fully agree. Charges are reconciled by hand, claims are scrubbed manually, denials are worked after the fact, and records are pulled through repetitive processing that absorbs thousands of labor hours a month. Every manual handoff is a place where revenue can slip and compliance exposure grows.
Blunt automation does not solve it. Rigid rules struggle with edge cases, while a model left to act on its own creates compliance and audit risk. What works is a verifiable approach applied one workflow at a time, where the automation is checked and a person stays responsible for anything consequential.
The model proposes. Code verifies. A person approves.
The same approach runs at every consequential step. It is never a rigid rules engine that breaks on the edge case, and never a model trusted to commit on its own.
What we improve across the revenue cycle
We work across the stages of the revenue cycle, from charge reconciliation and claims through denials, payment posting, and records. Most teams start with the highest-burden workflow and expand from there.
Charge reconciliation
Reconcile every service to a charge, so missed charges are caught before they become missing claims. A common place to start.
Claims and billing
Scrub and prepare clean claims for submission, with a person releasing the batch, so fewer claims are rejected downstream.
Denials management
Identify, prioritize, and work denials earlier, so appeals go out in time and fewer dollars are written off.
Payment posting
Post payments and reconcile them against expected amounts, with variances matched and worked rather than left to accumulate.
Records and documentation
Fulfill records and documentation requests through automated processing, removing repetitive manual work from the team.
Patient payments and collections
Identify overdue balances and coordinate outreach across voice and digital channels, escalating payment-ready interactions to the right person or a secure payment workflow.
Audit trail and visibility
Keep a complete record behind every automated action, so the work can be reviewed, explained, and reported on.
Keep your systems of record. Improve the work around them.
We read from and write back to the systems that already hold your data, including the EHR, the claims system, and scheduling. Nothing is copied into a second record, so there is nothing to reconcile later, no new system to procure, and no rip-and-replace.
Over 1,000 labor hours recaptured every month.
The largest physician-led radiology practice in the U.S., with tens of thousands of encounters a month across a distributed network, was absorbing more than 1,350 labor hours a month in repetitive revenue-cycle processing, with no standardized audit trail. We started with the two highest-burden workflows, charge reconciliation and record fulfillment, then expanded across the cycle.
Outcomes are the customer’s own, from their engagement.
Take a closer look at your revenue cycle.
Tell us which revenue-cycle workflows absorb the most manual hours today, and where denials and missed charges tend to concentrate. We will help identify where automation can recapture time while keeping a person accountable for the outcome.