Case studyGoverned analyticsData & AIAugust 2026

From a days-long reporting cycle to trusted answers in minutes.

A large physician-led radiology practice relied on a reporting queue to answer operational questions, with custom reports often taking 3 to 5 days. We gave analysts and leaders a way to ask those questions themselves and get validated answers in under five minutes.

Customer
Physician-led radiology practice
Scale
One of the largest of its kind
Scope
Governed analytics, applied AI
Principle
Validated before use
Outcomes · measured
Under 5 min
to answer questions that previously required a custom report.
98%+
accuracy against ground truth in early engagement testing.
Self-serve
analysts and leaders can answer questions without entering a reporting queue.

Previously, custom reporting typically took 3 to 5 days. Results are early observations from the engagement, pending formal measurement at scale.

The key finding

The practice didn’t have a data-access problem. It had a time-to-answer problem. Operational questions that should have taken minutes were waiting days in a reporting queue.

01 · The challenge

Getting a trusted answer took days.

The practice had plenty of data, but getting an answer required a custom report. A question went into a reporting queue and often came back 3 to 5 days later. That made even routine operational questions dependent on analysts and slowed decisions across the organization.

a

Every question became a ticket. Requests went into a reporting queue and came back days later.

b

Numbers were hard to trace. Without a way to trace them, results were second-guessed.

c

Answers arrived too late. By the time a report came back, the moment to act had often passed.

d

Analysts became the bottleneck. Every operational question depended on the reporting team.

02 · What changed

Questions could be answered directly, without waiting for a report.

Before
Question raisedReporting request submitted3 to 5 days to a reportAnalyst explains or validates the answer
Days and analyst-dependent
After
Question asked in plain languageAnswer generated from governed dataAnswer checkedValidated answer in under 5 minutes
Minutes and self-serve
03 · The approach

Questions could be asked directly against governed data.

We brought the relevant data into a governed foundation and gave users a plain-language way to query it. Instead of submitting a reporting request, an analyst or leader could ask a question directly and receive an answer from the underlying data.

Before an answer was returned, it was checked against known results and could be traced back to its source. That validation produced 98%+ accuracy in early engagement testing.

04 · Why it holds

The reporting queue stopped being the only way to get an answer.

Analysts and leaders could answer routine questions themselves instead of submitting every request for a custom report. The reporting team could spend less time producing one-off answers and more time on work that actually required analysis.

For the users asking the questions, the practical change was simple: a 3 to 5 day wait became an answer in under five minutes.

What decision is your data holding up?

Show us a question your team waits days to answer today. We will show you what it would take to answer it in minutes from governed, validated data. Building this capability across your organization? See our AI Center of Excellence.