Top Three Focus Areas for Automation for Healthcare Payers for 2022
Today, healthcare companies are investing heavily in making the patient care experience as smooth as possible.
Technical Debt is a term very commonly used in the technology industry. A technical debt is incurred by a company when it chooses to follow a short-cut strategy to get things done.
Influencing Customer Experience with Intelligent Automation in healthcare
What companies define by customer service is changing every few years. And the contact center is one area...
Intelligent Automation for Customer Experience Management
The Global Pandemic has increased the reliance on technology like never before. A recent global survey of executives by...
Understanding the Need for Agility and Scale in the Banking Industry
Scaling in a cost-efficient, smart way means understanding the advantages of Intelligent Automation (IA)...
Automating KYC/AML Processes in Risk and Compliance
While compliance has always taken precedence for financial institutions and businesses...
Digitization and Modernizing using Intelligent Automation
Moving the banking industry toward digital transformation is not a new endeavor; yet, post-2020, the focus has changed.
5 Components of a Successful Transformation of your Contact Center
The digital age has created a new business vernacular. Words that come to mind are Technology, Innovation, Transformation...
What's Next in the Pipeline of Digital Transformation for the Banking Industry
Unlike other industries, banking too felt the urgency for digital transformation during the pandemic.
8 Challenges Faced by Healthcare Payers in the Pandemic Era and Beyond
We have been working closely with them to assess their needs and apply appropriate Intelligent Automation (IA) strategies...
Leverage Microsoft Power Platform to Power up Your Business
Whether your business is large or small, automation is the future.
The Scope of Healthcare Automation in Telehealth and Telemedicine
Virtual is the new physical. Be it meeting someone, conducting a conference
Battling COVID-19 With Bots: Four Ways How RPA and Intelligent Automation Can Help Healthcare Providers
It is almost a year since COVID-19 seeped into our lives; flipping both our lifestyle.
Welcoming Robotic Process Automation (RPA) Into Your Business: Worth or Wrath?
Automation amuses us in different ways. We love it when a lift door opens on its own, or a coffee pours into the mug with
Automation Potential in Claims Processing
The recommended auto-adjudication rate should be upwards of 85 percent to maintain a solid medical- loss ratio.
3 Reasons Banks Need Digital Automation to Manage PPP Loan Forgiveness
The Payroll Protection Program (PPP), a loan and grant program that originated...
Covid-19 and the Digital Operating Model
We are living in a very weird and interesting times. Coved 19 has changed quite a few...
5 Reasons Robotic Process Automation (RPA) is Critical to Meeting SBA PPP Demand
The Payroll Protection Program (PPP), a loan and grant program that originated from the Coronavirus Aid, Relief