Intelligent Automation for Customer Experience Management

The Global Pandemic has increased the reliance on technology like never before. A recent global survey of executives by...

Understanding the Need for Agility and Scale in the Banking Industry

Scaling in a cost-efficient, smart way means understanding the advantages of Intelligent Automation (IA)...

Automating KYC/AML Processes in Risk and Compliance

While compliance has always taken precedence for financial institutions and businesses...

Digitization and Modernizing using Intelligent Automation

Moving the banking industry toward digital transformation is not a new endeavor; yet, post-2020, the focus has changed.

5 Components of a Successful Transformation of your Contact Center

The digital age has created a new business vernacular. Words that come to mind are Technology, Innovation, Transformation...

What's Next in the Pipeline of Digital Transformation for the Banking Industry

Unlike other industries, banking too felt the urgency for digital transformation during the pandemic.

8 Challenges Faced by Healthcare Payers in the Pandemic Era and Beyond

We have been working closely with them to assess their needs and apply appropriate Intelligent Automation (IA) strategies...

Leverage Microsoft Power Platform to Power up Your Business

Whether your business is large or small, automation is the future.

The Scope of Healthcare Automation in Telehealth and Telemedicine

Virtual is the new physical. Be it meeting someone, conducting a conference

Battling COVID-19 With Bots: Four Ways How RPA and Intelligent Automation Can Help Healthcare Providers

It is almost a year since COVID-19 seeped into our lives; flipping both our lifestyle.

Welcoming Robotic Process Automation (RPA) Into Your Business: Worth or Wrath?

Automation amuses us in different ways. We love it when a lift door opens on its own, or a coffee pours into the mug with

Automation Potential in Claims Processing

The recommended auto-adjudication rate should be upwards of 85 percent to maintain a solid medical- loss ratio.

3 Reasons Banks Need Digital Automation to Manage PPP Loan Forgiveness

The Payroll Protection Program (PPP), a loan and grant program that originated...

Covid-19 and the Digital Operating Model

We are living in a very weird and interesting times. Coved 19 has changed quite a few...

5 Reasons Robotic Process Automation (RPA) is Critical to Meeting SBA PPP Demand

The Payroll Protection Program (PPP), a loan and grant program that originated from the Coronavirus Aid, Relief