Intelligent Automation for Customer Experience Management

The Global Pandemic has increased the reliance on technology like never before. A recent global survey of executives by...

Understanding the Need for Agility and Scale in the Banking Industry

Scaling in a cost-efficient, smart way means understanding the advantages of Intelligent Automation (IA)...

Automating KYC/AML Processes in Risk and Compliance

While compliance has always taken precedence for financial institutions and businesses...

Digitization and Modernizing using Intelligent Automation

Moving the banking industry toward digital transformation is not a new endeavor; yet, post-2020, the focus has changed.

5 Components of a Successful Transformation of your Contact Center

The digital age has created a new business vernacular. Words that come to mind are Technology, Innovation, Transformation...

What's Next in the Pipeline of Digital Transformation for the Banking Industry

Unlike other industries, banking too felt the urgency for digital transformation during the pandemic.

8 Challenges Faced by Healthcare Payers in the Pandemic Era and Beyond

We have been working closely with them to assess their needs and apply appropriate Intelligent Automation (IA) strategies...

Leverage Microsoft Power Platform to Power up Your Business

Whether your business is large or small, automation is the future.

Chatbots: Taking Customer Experience to the Next Level in Banking & Financial Sector

Since banking and financial sectors are no different, banking/financial bots are joining the trend

The Scope of Healthcare Automation in Telehealth and Telemedicine

Virtual is the new physical. Be it meeting someone, conducting a conference

Battling COVID-19 With Bots: Four Ways How RPA and Intelligent Automation Can Help Healthcare Providers

It is almost a year since COVID-19 seeped into our lives; flipping both our lifestyle.

Role of RPA in Revolutionizing Revenue Cycle Management of Healthcare

The healthcare around the world is battling two different crises at present - one the deadly COVID-19 pandemic and the other

Welcoming Robotic Process Automation (RPA) Into Your Business: Worth or Wrath?

Automation amuses us in different ways. We love it when a lift door opens on its own, or a coffee pours into the mug with

3 Reasons Banks Need Digital Automation to Manage PPP Loan Forgiveness

The Payroll Protection Program (PPP), a loan and grant program that originated...